A company is looking for an Associate Technician, IT - IT Service Desk.Key ResponsibilitiesProvides first-level technical support for hardware, software, and connectivity issuesDiagnoses and resolves common technical problems while accurately logging incidents in the ticketing systemAssists with the deployment of new or updated software and hardware technologiesRequired QualificationsHigh school diploma or GED required1-2 years of IT Service/Help Desk or technical support experienceCompTIA A+ certification or equivalent experience preferredStable power and broadband internet connection