Job Details

OVERVIEW: The Technician Apprentice is responsible for a variety of entry level job duties, to include aspects of detailing, yard work, rigging as well as gaining general knowledge of the sales, service and parts departments.KEY TASKS:* Detailing: gain familiarity of products as well as understand nuances involved in boat detailing to include exterior, interior, buff and wax as well as safety guidelines.* Yard Team: gain understanding of functions of yard personnel to include equipment and machinery operation, proper boat movement and storing procedures as well as yard safety.* Rigging : gain exposure to new product assembly procedures, Boat builders rigging requirements and MarineMax rigging SSO's.* Service: Perform light duty tasks such as changing oil filters, general service and warranty repairs, and assist as needed with any other repairs as directed by technician, advisor or service management.* Service Advisor: gain critical knowledge of customer service, work order management, time card entry, importance of documentation, and working knowledge of service scheduler and SSO* Parts Department: exposure to all aspects of departmental operations to include over the counter and work order sales processes, parts ordering and inventory maintenance.* Sales: gain a general overview of the processes associated with the sales and delivery of new boats.* Interface on daily basis with lead technician and riggers to ensure proper acclimation to role.* Set up and participate in boat shows and other off-site promotional events* Maintain a professional and clean personal appearance and workspace for customer viewing.* Other duties as assignedKEY RESULT AREAS:* Internal/external customer satisfaction/FANS.* Timely and accurate completion of work.* Maintain prescribed production and accuracy standards.* Successful completion of fork truck training.* MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.