Job Details

Hilton Grand Vacations - - Responsibilities: Leads the delivery of efficient check-in and check-out services and coordination of front office activities with other departments to ensure all standards are met and excellent customer service is provided; Coordinates and resolves problems arising from owner/guest concerns with a dedication to satisfying every guest/owner; Ensures the provision of special services to owners and guests; Leads personnel functions such as selection, orientation, training, performance reviews, counseling, scheduling, pay and recognition; Maintains a positive cooperative work environment between staff and management