Job Details

A company is looking for a Call Center Specialist who is bilingual in English and Spanish.

Key Responsibilities

• Provide quality customer service to internal staff and external patients
• Manage calls by scheduling appointments and responding to patient inquiries
• Maintain confidentiality while demonstrating proficient data entry and knowledge of insurance billing

Required Qualifications

• Bilingual in English and Spanish
• Associate's Degree
• Experience in a call center or busy phone system
• Electronic appointment scheduling experience
• Remote workers must have access to reliable, high-speed Internet