Job Details

Job Opportunity At Live Nation Entertainment

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. For additional information, visit livenationentertainment.com.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

The Role

This position involves anticipating and responding to guest needs, responding to guest concerns/complaints regarding food or service and correcting errors or resolving complaints with a friendly, positive attitude. You will organize and prioritize service per appropriate service sequence, take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal. You will check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met. You will deliver food and beverages to artist, perform opening/running/closing duties according to HOB policy, maintain line of sight/atmosphere control by circulating through work area throughout shift, have the ability to memorize menus and daily specials, remove dirty plates, glasses, etc., from green rooms once artist has finished, clean spills on tables or around work area, maintain HOB safety and sanitation standards, have knowledge of all music, promotional or special events in the house, provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately, communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution, ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival, ensure all traces of previous occupants are removed and room is clean.

What This Person Will Bring

Required: 2-5 years high volume experience in restaurant operations, skill in guest relations, wine & liquor knowledge, high school diploma, transportation in order to retrieve anything the artist may require that we do not carry on site.

Preferred: Point of Sales knowledge, preferably MICROS, responsible alcohol awareness training certification or equivalent.

Physical Demands/Working Environment

Working environment is fast-paced. Position requires extended periods of prolonged standing and working on your feet.

Equal Employment Opportunity

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.