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Job Details

COMMUNICATIONS OPERATOR - DISPATCH

  2025-12-12     City of Crestview, FL     Crestview,FL  
Description:

Salary : $41,475.20 Annually
Location : City of Crestview Police Department, FL
Job Type: Full-Time
Job Number: 202400058
Department: POLICE SERVICES
Division: DISPATCH
Opening Date: 02/04/2025
Closing Date: Continuous
FLSA: Non-Exempt

Description

Job Summary
This is general public safety work involving the responsibility of answering routine and emergency police/fire calls and for associated dispatching necessary police/fire personnel and equipment resources.

Job Responsibilities

  • Receives and records all incoming calls and dispatches police/fire department vehicles and personnel as required.
  • Monitors police/fire vehicles as to time and locations.
  • Receives and relays messages, types forms and post general information sheet items.
  • Makes periodic test reading of communications circuits.
  • Maintains all FCIC and NCIC training requirements and records.
  • Performs other related duties as directed
  • Any one position may not include all of the duties listed, nor do the examples cover all the duties in which may be assigned.

Knowledge, Skills and Abilities
  • Possess thorough knowledge of dispatching principles and procedures.
  • Considerable knowledge of City boundaries, public facilities, and fire districts
  • Ability to communicate clearly and concisely both orally and in writing.
  • Possess a Florida Operator license.

EDUCATION (OR EQUIVALENT):
  • High School Diploma or Florida approved GED
  • Required Certification - 911 Safety Telecommunicator Certification within one year of hire.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, paid time off.
  • 100% employer paid health and life insurance, optional 50% paid dental, and employee paid vision coverage, flexible spending accounts available.
  • Pension style Retirement Plan subject to plan terms
  • Eligibility for supplemental benefits such as life insurance, short and long term disability and long-term care, through Allstate and AFLAC
  • Paid time off (PTO) earned on a monthly accrual basis
  • 13 City-paid holidays annually
  • 457b Deferred Compensation plan
To learn more details, visit our candidate portal.


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