Job Details

As a Front Desk Agent, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests Inputs information into the computerized reservation system to update and maintain records Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required Generates invoices and collects monies due through the rental program and merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel Prepares and consistently restocks the front desk with supplies, including preparing arrival packets Type correspondence and reports for management as needed HGV was awarded four out of five stars ...Front Desk, Agent, Hotel